Number2nd operates under the fundamental principle of safeguarding individuals' private communications without compromise, as it rightly should be.
This Privacy Policy delineates the commitment of Number2nd. ("Number2nd," "we," "us," or "our") to respecting your privacy and adhering to applicable privacy laws and regulations governing the collection, usage, and disclosure of your personal information while utilizing our Website and Services (as defined in our Terms of Service available at https://number2nd.com/privacy-policy/). We acknowledge the seriousness with which you regard your personal data and information, and we mirror that commitment. We urge all users to acquaint themselves with our Privacy Policy to comprehend the circumstances under which non-identifiable or personally identifiable data may be collected or processed during the use of our Services.
To enhance our services and effectively market them, we gather information about you through various channels. Interaction with our services results in the collection of data through direct input, passive collection from your browser or device, and from third-party sources. We amalgamate this information from multiple sources.
By visiting our website, registering with, or using any of our Services, you agree to abide by this Privacy Policy. For Residents of Europe: If you reside in the European Union, the European Economic Area, or Switzerland, please refer to our European Privacy Policy below for detailed information regarding your rights under applicable European privacy laws.
For Residents of California: If you live in California, please consult the California Privacy Rights section below for further insights into your rights under the California Consumer Privacy Act. Your utilization of the Services is contingent upon our Terms of Service ("TOS"). Any capitalized terms not defined in this Privacy Policy are as defined in the TOS.
By utilizing, registering for, or otherwise accessing our Services, you explicitly consent to this Privacy Policy and agree to the collection, usage, and processing of your personal data in accordance with this Privacy Policy. If you do not agree to this Privacy Policy or the TOS, kindly refrain from visiting, using, registering for, or otherwise accessing any of our Website or Services. You acknowledge and consent to the potential transfer of such personal information from your current location to Number2nd offices and servers, as well as authorized third parties mentioned herein, situated in Canada and the United States.
You reserve the right to withdraw your consent at any time, unless such withdrawal would impede the fulfillment of a legal obligation. Please note that withdrawing your consent may limit our ability to provide the Services. There are specific circumstances in which we may collect, use, or disclose personal information without seeking your explicit consent. These circumstances include: a) when the collection, usage, or disclosure of personal information is permitted or mandated by law; b) during emergencies threatening an individual's life, health, or personal security; c) when the personal information is publicly available; d) when legal counsel is necessary; e) for debt collection purposes; f) to safeguard against fraud; or g) to investigate an anticipated breach of agreement or violation of the law.
We gather information about you from various sources upon accessing our Website or Services, including: (a) directly from you (when you sign up for or use our Services); (b) from our business partners and service providers; (c) from third-party sources; and (d) automatically from devices you use to connect to our Website or Services.
Upon signing up for your account, we collect your email address and password. Passwords undergo hashing and encryption before transmission to our servers, ensuring we do not access the clear text version of your password.
- Authentication details (e.g., account email address and encrypted password).
- Correspondence with us (e.g., interactions with our sales or customer support teams).
- When purchasing phone numbers from specific countries, we may request proof of identity and/or address verification to comply with local regulations. Such information may be shared with our third-party telecommunications providers to fulfill transaction requirements.
- Tracking Pixels: Embedded in websites, ads, and emails to measure ad performance and user engagement.
- You can add contacts and phone numbers to your app's address book, which remains stored until deletion, without any downloading from your device's address book.
- We collect data on your interactions with the Website and Services, including visited screens/pages, clicked items, and language preferences.
- Message content within SMS/MMS segments and related source/destination numbers are stored until message history, associated phone number, or account deletion.
- Call Detail Records (CDRs), containing call attributes like time, duration, source/destination numbers, are stored until call log, associated phone number, or account deletion.
- Voicemail recordings and greetings are stored until deletion of relevant data or account.
- Users are solely responsible for information shared through our Services, and caution is advised in sharing personal data.
- Payment details are collected by third-party providers such as Apple, Google, Stripe, or Coinbase. We access transaction reference numbers but do not store credit card information.
- Refer to respective payment providers' terms and privacy policies for details.
- Information is collected with user consent from third parties or publicly available sources online.
- Additional information may be obtained, as permitted by law, from partner networks.
- Information is collected with user consent from third parties or publicly available sources online.
- Additional information may be obtained, as permitted by law, from partner networks.
Log data is collected upon each device accessing our servers, including originating IP addresses, access times, device types, operating system versions, internet service providers, pre- and post-website usage pages, links to third-party applications, and hardware/software information.
Our Website employs cookies to remember and track user preferences. Users can set their browsers to reject cookies, although this may impact site functionality.
Advertisements on our Websites may use cookies set by advertising partners to compile user information for targeted ad delivery. This Privacy Policy addresses our use of cookies and not that of advertisers.
We employ the information collected for purposes outlined in this Privacy Policy at the time of collection or for related purposes, including the development and provision of the Website and Services. Specifically, we utilize your information for the following:
Identity Verification and Authentication.
Registration Processes.
Payment Processing.
Monitoring information transmitted through our Services to ensure proper operation and protect ourselves, users, and the public.
Sending email notifications and reminders pertinent to the Services.
Service Provision and Business Operations
Responding to customer inquiries and complaints.
Disseminating newsletters or marketing materials.
Establishing and maintaining user relationships.
Enhancing user experiences through analytics and research.
Conducting investigations, detecting fraud, abuse, security breaches, and other harmful activities.
Resolving disputes and enforcing agreements and policies
We do not engage in renting or selling personal information to any third party.
We may disclose personal information to fulfill the purposes outlined in this Privacy Policy and related objectives, and to deliver the Services, including but not limited to:
Within our organization/p>
With third-party service providers, affiliates, and trusted partners assisting in various aspects of our Services, including payment processing, customer surveys, marketing notifications, sales, customer support, advertising, telecommunications services, and website tracking.
Certain information may be shared or published when interacting with third-party websites through links. These parties have their own rules and policies regarding the collection, usage, and disclosure of personal information.
Information voluntarily shared publicly or with others may be indexed by third-party search engines. Users should exercise caution regarding public disclosures.
Upon request or with user consent.
As mandated by applicable laws, regulations, and law enforcement or governmental requests.
With potential buyers, investors, affiliates, or successors in the event of business transactions such as mergers, acquisitions, reorganizations, liquidations, or asset sales.
With financial, insurance, legal, accounting, or other professional advisors.
We may gather statistics about visitor behavior on our Website and may publicly display or provide such aggregated information to others.
We prioritize adherence to legal obligations and user privacy in all disclosures of personal information.
We retain collected personal information only for as long as necessary and in compliance with relevant laws. You may request access to your personal information, inquire about its usage, or know to whom it has been disclosed, subject to limited legal exceptions. Requests must be submitted in writing via email to help@number2nd.com. We will respond to these requests within 45 days or provide notice if additional time is required. Where permissible under applicable law, fees may be incurred for accessing information, with prior notification for your consideration. In certain cases, a government agency may request the preservation of specific information while seeking legal processes to compel its disclosure. Preservation requests pertain only to information held by Number2nd and its affiliates at the time of the request, excluding data generated thereafter.
We prioritize the security of your personal information and implement measures to safeguard it from unauthorized access, collection, disclosure, alteration, disposal, and other risks. Personal information is stored in secure locations accessible only to authorized personnel and is used solely for the purposes outlined in this Privacy Policy.
We employ appropriate security protocols when disposing of personal information. While we regularly review and update our security policies and controls to maintain personal information security, it's important to note that the Internet environment is not entirely secure. Therefore, we cannot guarantee complete security and protection during the transmission and storage of your information.
We endeavor to ensure the accuracy and completeness of your personal information. You may request updates, corrections, or deletions of your personal information at any time by submitting a written request to help@number2nd.com. It remains your responsibility to provide timely updates to your personal information and to ensure its accuracy.
We urge parents and guardians to monitor their children's online activities. We do not knowingly collect personal information from minors (individuals under the age of 13 or under a higher age as permitted by applicable laws). If you become aware that a minor has provided us with personal information, please contact us at help@number2nd.com. Upon discovery of personal information collected from a minor, we may promptly delete such information without prior notice.
We do not acknowledge Web browser "do not track" signals. For further insights into online tracking and available opt-out mechanisms, kindly visit https://youradchoices.com As we connect to social media platforms and occasionally display third-party advertisements, other entities may gather your personally identifiable information regarding your online activities across various websites when you visit our Website.
Moreover, we may utilize Google AdWords, an online advertising service by Google, to display ads on our behalf throughout the Internet and occasionally on the Website. Google employs your Internet searches, cookies, and similar identifiers (such as pixel tags) to compile data about your visits to the Website and interactions with our Services, thereby creating targeted advertisements for you on other websites you visit online. To opt out of remarketing advertising via Google, customize your ad preferences, or restrict Google's collection or utilization of this data, please visit Google's Safety Center and Google's Ad Settings, and adhere to Google's personalized ad opt-out guidelines. Opting out will not impact your Website usage. Alternatively, you can opt out of third-party vendors' cookie usage by visiting the Network Advertising Initiative opt-out page at http://www.networkadvertising.org/choices/.
We shall not be held liable under any circumstances for any direct or indirect, special, incidental, or consequential damages resulting from a claim of breach of this Privacy Policy. It's important to note that some jurisdictions may not permit the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is restricted to the maximum extent allowed by law, or $5, whichever amount is lower.
If you have any complaints, concerns, or questions regarding our compliance with relevant privacy laws or this Privacy Policy, please contact us at help@number2nd.com. In the event that you are unable to resolve your concern after discussing it with a representative of Number2nd, you may also reach out to the Privacy Commissioner of Canada.
While most changes are expected to be minor, we reserve the right to modify our Privacy Policy periodically and at our sole discretion. We encourage visitors and users to regularly review this page for any updates to the Privacy Policy. Your continued use of this site following any alterations to the Privacy Policy indicates your acceptance of those changes
The following European Privacy Policy is applicable if you reside in the European Union, the European Economic Area, or Switzerland.
"Personal Data" refers to any information relating to an identified or identifiable natural person, directly or indirectly.
"Processing" encompasses any operation or set of operations performed on Personal Data, whether automated or not.
Number2nd processes data for the purposes outlined in our Privacy Policy. This includes providing Services and addressing technical, service, or security issues. Our legal basis for processing Personal Data includes consent or other applicable legal bases such as legitimate interests, fraud prevention, and compliance with industry standards.
- Access: Request a copy of the Personal Data we hold about you.
- Rectification & Erasure: Request corrections or deletions of incomplete, incorrect, unnecessary, or outdated Personal Data
- Objection: Object to Personal Data processing for direct marketing purposes.
- Restriction of Processing: Request limitations on the Processing of Personal Data.
- Data Portability: Obtain Personal Data in a machine-readable format.
- Right to Withdraw Consent: Withdraw consent for Processing of Personal Data based solely on consent.
- Right to Lodge a Complaint: Lodge a complaint with your local supervisory data protection authority if you believe our Processing of Personal Data is inconsistent with applicable data protection laws.
Number2nd may be compelled to disclose Personal Data in response to lawful requests by public authorities.
Number2nd is the data controller for data collected through Services and the Website. Contact our Data Protection Team at help@number2nd.com.
California Privacy Rights (For California Residents Only)
We have not disclosed or sold personal information to third parties for business or commercial purposes in the preceding 12 months. We do not sell the personal information of minors under 16 years of age without affirmative authorization.
You have the right to request disclosure, deletion, or non-sale of personal information. To make requests, contact us at help@number2nd.com. We may verify your identity before processing requests.
Access information we maintain about you. We may not fulfill all requests based on applicable law.
Request deletion of your personal information. Some requests may not be granted due to legal requirements.
We do not discriminate against you for exercising your rights. You can designate an authorized agent to act on your behalf, subject to verification.
For your protection, we may deny requests from unauthorized agents.